Collision Center

Restoring Excellence: The Collision Center at Mercedes-Benz of Plano

Accidents are unforeseen and often stressful events that can disrupt the seamless experience of owning a luxury vehicle. At Mercedes-Benz of Plano, we understand the importance of restoring your vehicle to its original condition with precision and care. Our Collision Center is dedicated to providing top-tier repair services, ensuring that your Mercedes-Benz retains its performance, safety, and aesthetic appeal.

Mercedes-Benz Certified Collision Center

As the only Mercedes-Benz Certified Collision Center in Collin County, our facility meets the rigorous standards set by Mercedes-Benz for equipment, training, and repair quality. This certification signifies our commitment to excellence and assures you that your vehicle is in expert hands. Our technicians undergo continuous training to stay abreast of the latest advancements in automotive technology, ensuring that every repair aligns with the manufacturer's specifications.

Comprehensive Repair Services

Our Collision Center serving Little Elm offers a wide range of services to address all aspects of vehicle damage:

  • Computerized Estimates: We provide free, accurate estimates using advanced software to assess the extent of the damage and outline the necessary repairs.
  • Expert Collision Repairs: Utilizing factory Mercedes-Benz OEM parts, we ensure that all replacements match the original components in quality and performance.
  • Precision Color Matching and Paint Finishing: Our skilled technicians use state-of-the-art equipment to achieve seamless paint repairs, restoring your vehicle's exterior to its pre-accident condition.
  • Unibody and Frame Alignment: With computerized systems, we perform precise unibody and frame alignments to maintain the structural integrity of your vehicle.
  • Wheel Alignment: We conduct computerized wheel alignments following factory Mercedes-Benz specifications to ensure optimal handling and tire longevity.
  • Additional Services: Upon request, we offer complete vehicle detailing, paintless dent removal, alloy wheel repair and refinishing, windshield stone chip repairs, upholstery repair, and window tinting.

    • Insurance Collaboration and Customer Convenience

    Navigating insurance claims can be complex. Our team works closely with all insurance companies to streamline the repair process, minimizing your inconvenience and maximizing satisfaction. We assist with claim procedures, provide regular updates, and ensure all repairs meet both our stringent standards and those of your insurer.

    • Towing Services: Available to transport your vehicle safely to our facility if it's not drivable.
    • Local Shuttle Service: Providing transportation to and from our Collision Center for your convenience.
    • Rental Car Assistance: Arranging rental vehicles to keep you mobile while your car is under repair.
    • Courtesy Loan Car Program: Offering loaner vehicles to ensure you remain on the move during the repair process.

    Quality Assurance and Warranty

    At Mercedes-Benz of Plano serving Frisco, TX, we stand behind the quality of our workmanship. All paint and bodywork repairs come with a lifetime warranty, providing you with peace of mind and confidence in the durability of our services. Our meticulous quality control inspections ensure that every aspect of the repair meets the highest standards before your vehicle is returned to you.

     

    Genuine Mercedes-Benz Parts

    We use only Genuine Mercedes-Benz Parts in our repairs to maintain the integrity, performance, and safety of your vehicle. These parts are designed specifically for your model, ensuring a perfect fit and optimal functionality. By choosing OEM parts, we help preserve the value and reliability of your Mercedes-Benz.

    What to Do in Case of an Accident

    In the unfortunate event of an accident:

    • Ensure Safety: Check for injuries and call emergency services if necessary.
    • Contact the Police: File an accident report, especially if the accident was not your fault.
    • Call Mercedes-Benz of Plano Collision Center: We will guide you through the next steps, including whether to file a claim and coordinating with your insurance provider.
    • Towing Arrangements: If your vehicle is not drivable, note where it's being towed. We can arrange for it to be brought to our Collision Center promptly.

    Remember, it's your legal right to choose where your vehicle is repaired. Our specialization in Mercedes-Benz vehicles, equipped with the latest technologies and tools, ensures your car is restored to factory specifications.

    Commitment to Excellence

    At Mercedes-Benz of Plano's Collision Center serving Lewisville, TX, our mission is to provide exceptional repair services that uphold the luxury and performance standards of the Mercedes-Benz brand. Our certified technicians, state-of-the-art facility, and dedication to customer satisfaction make us the premier choice for collision repairs in Plano and the surrounding areas.

    Trust us to restore your vehicle with the precision and care it deserves, ensuring you can continue to enjoy the unparalleled driving experience that only Mercedes-Benz can offer.

    Contact Us

    For more information or to schedule an appointment, please visit our Collision Center page or contact us directly. Our team near Dallas is here to assist you every step of the way, making the repair process as smooth and convenient as possible.