Excellent customer service and professionalism! The only place to buy a Mercedes in the Metroplex!
I started with a service representative who went on maternity leave. The next lady was awesome, then got a new job. Wound up with a "sales" person instead of a representative, but Mercedes has given me to Glen and he is very friendly.
Test drive vs SL550 oh my goodness!! The staff was very courteous and not at all pushy.
I came in for an A4 checkup which was performed quickly and efficiently. However, I have noticed a new rattle on the passenger side of the dashboard since then.Also, the loaner was an E class coupe which I enjoyed driving. Since i can’t afford a new one, I had asked a salesman to contact me to discuss a used one. I haven’t heard from anyone.
Best car buying experience I've ever had. Salesman never played the intimidation game or pressured anything. All the information being given was helpful in order to make the best decision, and was not delivered in a way that makes you feel uncomfortable. The warranty services were the same way. Oh, and the coffee was amazing.
Beautiful place but beware the tricky talk
Great visit, great service